Custom enquiry

FAQ

How much is postage with custom requirements?

An additional delivery charge for bespoke and larger sized orders may be applied.

How much is postage?

We are Free Delivery over £20 on all our products apart from Wall Copings, Cladding Panels, and related products. Under £20 we charge £4.99.

I am very happy with the service and results achieved. Can I leave a review?

We very much appreciate all the reviews we receive. If you could email us on enquiries@sheet-metal-online.co.uk with photos and please add a review to our Trustpilot page here.

I have custom requirement, can you help?

Yes! We have a custom form on each of the product pages or you can get in touch via the form on the contact page.

What is Powder Coating?

Powder coating is a system to coat and seal metallic components instead of traditional paints. It is a widely used alternative, manufactured from substances that could preserve an electrostatic charge and may tolerate excessive heat. Currently, Sheet Metals Online offers powder coating for Aluminium sheet metal only.


Powder coating is a top-rate paint alternative, but the reasonable charge brings many advantages. Cosmetically, powder coating can be made in many colours and gives an even coating than paints or natural coatings. In addition, powder coating is longer lasting than conventional metallic paints and could now no longer chip or flake as quickly. Finally, Powder coating isn’t flammable or carcinogenic and better for the environment than paint.


NB: We only offer a colour coating with our Aluminium sheet metals.

What payment types do you accept?

Stripe accepts all major credit / debit cards.

How long does shipping take?

If we receive the order on a weekday, we aim to fulfil the order straight away and post out to you. Expect delivery between 5 – 7 days after fulfilment.

What payment methods do you use?

We have partnered with Stripe as our payment gateway.

How long is your returns policy?

Our refund and returns policy lasts for 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.